Shopping Policy of HASSAM-UL-HAQ.STORE
At Hassam-ul-Haq.Store, we strive to provide our customers with a seamless and enjoyable shopping experience. Below are the key details of our shopping policy:
1. Product Availability
We strive to keep our inventory up-to-date. However, in the rare case that an item is out of stock or unavailable, we will notify you as soon as possible and offer a full refund or exchange.
2. Order Confirmation
Once you place an order, you will receive an order confirmation email with details about your purchase. Please review the details carefully. If there are any discrepancies, contact us immediately at hassamulhaq.store@gmail.com.
3. Payment Methods
We accept a variety of payment methods including:
- Credit/Debit Cards
- Bank Transfers
- Cash on Delivery (COD) for domestic orders
All transactions are securely processed.
4. Shipping and Delivery
- Shipping within Pakistan: We offer delivery within Pakistan, and shipping costs will be calculated during checkout. Delivery times typically range from 3-7 business days, depending on your location.
- International Shipping: Currently, we do not offer international shipping, but we plan to offer this service in the future.
- Order Processing: Orders are processed Monday to Friday. Please allow 1-2 business days for order processing before shipping.
5. Returns and Exchanges
- We accept returns and exchanges within 7 days from the date of delivery. The items must be in their original, unused condition, with tags and packaging intact.
- Non-returnable items: Sale items, custom-made products, and used or damaged items are not eligible for return or exchange.
- To initiate a return or exchange, please contact us at hassamulhaq.store@gmail.com or call us at 03291036080.
6. Cancellations
You may cancel your order within 24 hours of placing it. After that, cancellations will not be accepted as the order may have already been processed for shipment. To cancel an order, contact our customer service team immediately.
7. Price Accuracy
We make every effort to ensure that the prices on our website are accurate. In case of any pricing errors, we will notify you before processing the order, and you can decide whether to proceed with the purchase at the corrected price.
8. Customer Support
For any questions or concerns related to your orders, products, or shopping experience, please feel free to reach out to our customer support team:
- Email: hassamulhaq.store@gmail.com
- Phone: 03291036080
